CHILD CARE FAQ

Click on the questions below to reveal the answers.

A: Wow. Right off the bat. OK, this can’t really be answered in a single sentence, just as the question “What makes a good parent?” can’t. What we can do is identify and suggest some essential elements one should consider:

  • Open Communication
  • Genuine bonding between teachers and kids and the parents
  • Sound Reputation
  • Clean & tidy
  • Safe & secure
  • Visitors welcome
  • Great staff skills
  • Strong curriculum
  • Monitored outdoor exercise in safe protected space
  • License(s) and citations
  • Ratios and class size
  • Private tours/Open House/trials/waitlist/enrollment period/process
  • Appropriate structure for all parties (children, families and staff)

There is so much more to identifying great childcare and early education centers. Read on to tailor your own personal hit list of questions that will assist in your research of Early Childhood Education & Care (ECEC) providers. You will find a lot of useful information online or through talking with friends and family. But we can’t stress enough the importance of visiting each facility in person to gain a true sense of the environment, ambience, culture, even the happiness/positive vibe etc.

  • Very safe… think Fort Knox for kids.
  • There is nothing in the world more precious than your kids. So we take their security very seriously. Learn More
  • Card access to secure foyer
  • Security card again to access classrooms
  • Biometric check-in/out stations
  • Fully enclosed 8ft opaque fenced playground
  • Emergency evacuation drills monthly
  • Internal security cameras
  • All staff are certified in infant/child/adult first aid/CPR/AED
  • Additional fire and security response monitoring systems
  • Face-to-name count procedures on leaving & arriving in new areas
  • Routine sanitization procedures throughout the day
  • Hygiene is a priority – gloves, hand washing, food prep, waste disposal etc.
  • Physical condition of the premises, toys, and equipment
  • All this inside a very warm, kid-friendly, environment
Yes. And you can peruse the relevant manuals posted in the rooms during your private tour.
  • The general rule of thumb is that children need to be fever/vomit/diarrhea free, un-medicated, for 24 hours before they can return to the center.
  • Ask yourself is the child able to actively participate in the daily program?
  • Children who become unwell onsite are separated when necessary, the parent is called and a teacher stays with the child until they are collected.
  • We have acquired licensing exceptions to administer medications
  • Yes, we do require up to date immunizations and we send out reminders to our families when the vaccination due dates are nearing
  • We encourage children to share their own stories and avoid exclusive language.
  • By reading inclusive books
  • Our varied culturally diverse menu
  • By offering diverse dolls and dress-up clothes
  • It’s a big wonderful world out there and we try to help raise respectful, broad-minded children
  • Positive redirection
  • Teacher intercedes, distracts or facilitates the ensuing interaction based on the children’s developmental/age level.
  • Any excessive or ongoing unfavorable behaviors are documented and addressed as needed
  • We do not do “time-outs” as studies show this approach is less effective (read more humiliating) in large group settings. Plus essentially, it shouldn’t reach that level when you incorporate fairness, consistency, empathy, problem solving skills.
We try not to do it too much, as the kids don’t like it.

It’s a little different when they do it though… but in all seriousness (and without wanting to seem flippant on the matter), this is a common occurrence that isn’t fun for anyone involved.

ScuttleBugs does implement a biting policy which aligns with current pediatric recommendation and best practice.
Head over to our blog post all about biting , the social and emotional factors, and what you (and we) can do to prevent it [Let’s go!]

  • Socio-emotional learning component is incorporated into our daily programs
  • We believe that exposure to an inclusive program in a mainstream environment benefits everyone.
  • Are you kidding? We are located in the heart of Silicon Valley and can safely say that way more than half of our families are not US born and bred.
  • We love the variety of languages and cultures among and around us. Seize the moment! If a child is exposed to another language early in life, they gain an added benefit of accessing and utilizing the associated areas of the brain that are different from those used when learning a new language later in life. Read more about exposing kids to multiple languages at ScuttleBugs in our blog!
  • We have many families who were new to the country and Bay Area, wanting to help their child’s language acquisition prior to Kindergarten. Smart call! But we also have the parents provide a phonetic list of basic, important words in their native tongue that everyone in the class can use. A task shared is a task halved!
  • We meet or beat CCLD Title 22 regulations 1:4 (birth through 24 months) and 1:12 (2-6 years).
  • Our maximum is Infants 1:4, Two’s 1:8 and Preschool 1:10, although our average coverage looks more like 1:3, 1:7, 1:9
  • Management and/or support staff on hand to cover breaks, staff outages etc.
  • A study, conducted at Rutgers University found that three- and four-year-olds learn the most — socially, emotionally and cognitively — when their teachers have four-year degrees and specialize in early childhood education (ECE).
  • 60-75% of our staff are in the process of acquiring or have a tertiary degree.
  • We prefer to limit the number of Teacher’s Aides we employ and train 1 at a time for each program
  • Learn more about our Staff
  • We want our kids to not only eat a balanced diet, but also to develop healthy eating habits.
  • We’re really proud of our menu! We provide 5 wholesome, nutritious meals, prepared onsite.
  • As our center is so multi-culturally diverse, we celebrate this by exposing kids to an array of global cuisines via homemade regional dishes. Fresh, seasonal, organic ingredients incorporated
  • Learn More
  • It’s terrible when you find out your little one has an allergy or intolerance. When it comes to any sort of dietary restriction, we post a list in each room that identifies the child, classroom, days of attendance, and specific foods/beverages they cannot have.
  • For the younger ones whose fingers may stray onto a friend’s plate, we seat them together at their own table.
  • We offer a vegetarian option for lunch.
  • We allow families to provide substitute items.
  • Families must provide us with a supply of any associated medications (e.g. Epiphen, Benadryl).
Apart from our British owner, we are a nut-free center. We don’t store or serve nuts of any kind. We don’t allow anyone to bring them in (this includes food items that may contain nuts or have been processed in a facility where nuts are present)
  • All kids are different, and you can’t really dictate when a child should be ready to tackle toileting. And you know what? Accidents happen too.
  • For this reason, we don’t have a rigid potty training policy. Our teachers are trained to read the cues and assist with this developmental process when the time is right.
  • Quite simply we don’t believe it is fair to hold a child back or exclude them from a class, based on whether they are potty trained or not.
  • Daily and weekly reports and emails. Click here to see an example
  • Parent-teacher conferences every 6 months (or as needed).
  • Loads of regular updates and pictures (most parents love to see their kids having fun) on our Parent Portal, Facebook, Google+, and Twitter pages etc.
  • Plus, nothing beats good old fashioned in-person contact and verbal communications
You bet. We strongly encourage parents to share their ideas and get involved. It’s an important part of the school-home connection. We never forget: you have trusted us with the responsibility to help raise your kids! But parent participation isn’t mandatory
Short answer: ALL INCLUDED! so it’s probably easier to ask what isn’t included!
See how ScuttleBugs All Inclusive Program stacks up against others [HERE]
  • Of course! We offer enrichment programs, field trips, and center events.
  • Additional or optional classes, on and off site excursions, and community celebrations may be free of charge or incur additional charges.
  • You can drop-off and pick-up your child(ren) at any point during our business hours 7am to 6pm, Monday through Friday.
  • Consistency is key here though. While they may buck against it, kids ultimately respond really well to routine.
We do BUT we strongly urge against it. In our experience, a child who attends full time is rewarded by swift progress in their growth and development. Also, full time pupils are given priority
We don’t accommodate swap or make-up days
For families who have been enrolled for 3 months, each year we offer 2 weeks vacation credit of 50% off their tuition to hold the child’s spot.
Yes, barring typically observed public holidays and professional development days. See our detailed calendar for 2017.
Absolutely, in fact we recommend and will gladly point you in the direction of past and current parents open to discussing their experiences
Yes we do, but only with limited availability. Please contact the office for more details.

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